Bias

"Recognizing that the divergent views expressed by others are apt to be sincerely held rather than a motivated strategy to seek advantage can help to defuse the spiral of conflict. Recognizing also that the biases that influence others result from normal psychological processes - processes to which we too are susceptible - rather than some essential characteristic of the other group, should further be helpful."

-Ehrlinger et al.

From Peering Into the Bias Blind Spot: People's Assessments of Bias in Themselves and Others by Joyce Ehrlinger, Thomas Gilovich, and Lee Ross (published in Personality and Social Psychology Bulletin, vol. 31 no. 5, May 2005, 680-692).